Terms of Service

Operated by United Lanes LLC DBA VA Base

Last Updated: March 8, 2026

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and United Lanes LLC, a Nebraska limited liability company doing business as VA Base ("VABase," "we," "us," or "our"), governing your access to and use of the VABase platform, website, and all related services (collectively, the "Service") available at vabase.co.

By creating an account, accessing the Service, or completing a subscription purchase, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree to these Terms, you must not access or use the Service.

2. Eligibility

You must be at least 18 years of age to use the Service. By agreeing to these Terms, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into a binding agreement. If you are accessing the Service on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms.

VABase is available globally. Users are responsible for ensuring their use of the Service complies with all laws and regulations applicable in their jurisdiction.

3. Account Registration

To access the Service, you must register for an account by providing accurate, current, and complete information including your full name and email address. You agree to keep your account information up to date at all times.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify VABase immediately at legal@vabase.co if you suspect any unauthorized access to or use of your account.

VABase reserves the right to suspend or terminate any account that contains false, misleading, or incomplete information, or that is used in violation of these Terms.

4. Subscription and Billing

4.1 Subscription Plan

VABase offers a monthly subscription at $10.00 USD per month ("Subscription"). Your Subscription grants you access to all features of the Service as described at the time of purchase, including the course library, lead database, CRM pipeline, and client management tools.

4.2 Billing and Payment

Subscription fees are billed on a recurring monthly basis. By subscribing, you authorize VABase and its payment processor, Stripe, to charge your designated payment method on a recurring basis at the start of each billing cycle until your Subscription is cancelled.

All payments are processed securely through Stripe. VABase does not store your full payment card details. By providing payment information, you also agree to Stripe's Terms of Service and Privacy Policy.

4.3 Automatic Renewal

Your Subscription will automatically renew each month unless you cancel prior to the renewal date. You are responsible for cancelling your Subscription before the next billing cycle if you do not wish to be charged for the following month.

4.4 Price Changes

VABase reserves the right to modify the Subscription price at any time. We will provide at least 30 days' advance notice of any price change via email to the address associated with your account. Your continued use of the Service after a price change takes effect constitutes your acceptance of the new price.

4.5 No Refund Policy

All Subscription fees are non-refundable. No refunds or credits will be issued for any reason, including but not limited to: partial use of the Service during a billing period, cancellation of a Subscription before the end of a billing period, dissatisfaction with the Service, or technical issues caused by factors outside VABase's reasonable control.

By subscribing, you expressly acknowledge and agree to this no-refund policy.

4.6 Failed Payments

If a payment fails, VABase may suspend or terminate your access to the Service until payment is successfully processed. We may retry failed charges using the payment method on file. If a charge continues to fail, your account may be deactivated.

5. Cancellation

You may cancel your Subscription at any time through your account billing settings or by contacting us at legal@vabase.co. Cancellation takes effect at the end of your current billing period. You will retain access to the Service until that date. After cancellation, your access to the Service will terminate and any data associated with your account may be subject to deletion in accordance with our data retention practices described in our Privacy Policy.

VABase reserves the right to cancel or suspend any Subscription at its sole discretion, including for violation of these Terms, with or without notice.

6. Lead Database — Permitted Use

6.1 License

Subject to these Terms and your active Subscription, VABase grants you a limited, non-exclusive, non-transferable, revocable license to access and use the lead database solely for your personal professional outreach activities as a virtual assistant.

6.2 Restrictions

You agree that you will not:

  • Reproduce, download, copy, resell, redistribute, or sublicense any portion of the lead database to any third party
  • Use the lead database to build or contribute to a competing lead generation product or service
  • Use automated scripts, bots, scrapers, or any other automated means to extract data from the database
  • Use lead data for any purpose other than direct professional outreach in connection with your own VA services
  • Share your account credentials with others to allow unauthorized access to the database

Violation of these restrictions may result in immediate termination of your account and may subject you to legal liability.

6.3 Data Accuracy

VABase makes reasonable efforts to maintain the accuracy and completeness of lead data. However, we do not warrant that all listings are current, accurate, or complete. Lead data is provided as-is for informational and outreach purposes. Users are responsible for verifying contact information before use and for complying with all applicable laws governing commercial email and telephone communications, including the CAN-SPAM Act and the Telephone Consumer Protection Act (TCPA).

7. CRM and Client Management Tools

Data entered into the VABase CRM and client management tools — including contact records, notes, pipeline stages, and client information — is your data. VABase does not claim ownership of user-generated content entered into these tools.

You are solely responsible for ensuring that any third-party personal data you enter into the VABase platform is handled in compliance with applicable privacy and data protection laws in your jurisdiction and the jurisdictions of your contacts.

8. Course Content and Intellectual Property

8.1 Ownership

All course content, training materials, written guides, templates, frameworks, and other materials provided through the Service ("Content") are the exclusive property of United Lanes LLC and are protected by applicable intellectual property laws.

8.2 License to Content

Your Subscription grants you a limited, personal, non-transferable license to access and use the Content for your own professional development. You may not reproduce, distribute, publicly display, sell, sublicense, or create derivative works from any Content without the prior written consent of VABase.

8.3 Feedback

If you provide VABase with any feedback, suggestions, or ideas regarding the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate that feedback into the Service without any obligation to you.

9. Affiliate and Partner Program

Participation in the VABase Partner Program is subject to these Terms and any additional terms presented at enrollment. Partner commissions are paid weekly on active referred subscriptions. VABase reserves the right to modify commission rates, payment terms, or discontinue the Partner Program at any time with 30 days' notice. Commissions earned prior to any modification will be honored. VABase reserves the right to disqualify any partner from the program for fraudulent referrals, self-referrals, or violation of these Terms.

10. Prohibited Conduct

You agree not to use the Service to:

  • Violate any applicable local, national, or international law or regulation
  • Engage in any form of spamming, harassment, or unsolicited bulk communications that violate applicable law
  • Impersonate any person or entity or misrepresent your affiliation with any person or entity
  • Interfere with or disrupt the integrity or performance of the Service or its underlying infrastructure
  • Attempt to gain unauthorized access to any portion of the Service, other user accounts, or VABase's systems
  • Use the Service for any unlawful, fraudulent, or malicious purpose
  • Reverse engineer, decompile, or attempt to extract the source code of the Service

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, VABASE DISCLAIMS ALL WARRANTIES INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

VABASE DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE. VABASE DOES NOT GUARANTEE ANY SPECIFIC RESULTS FROM THE USE OF THE SERVICE, INCLUDING BUT NOT LIMITED TO INCOME, CLIENT ACQUISITION, OR CAREER OUTCOMES.

12. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, UNITED LANES LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, OR LOSS OF BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL VABASE'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE EXCEED THE TOTAL AMOUNT PAID BY YOU TO VABASE IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

13. Indemnification

You agree to indemnify, defend, and hold harmless United Lanes LLC and its officers, directors, employees, agents, and successors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; or (d) any data you enter into the Service that infringes the rights of a third party.

14. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of Nebraska, United States, without regard to its conflict of law provisions.

Any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall first be attempted to be resolved through good-faith negotiation between the parties. If negotiation is unsuccessful, disputes shall be resolved through binding arbitration administered in accordance with the rules of the American Arbitration Association, conducted in Nebraska, USA. Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent irreparable harm.

You agree that any claim must be brought in your individual capacity and not as a plaintiff or class member in any purported class action proceeding.

15. Modifications to the Service and Terms

VABase reserves the right to modify, suspend, or discontinue any aspect of the Service at any time with or without notice. We also reserve the right to update these Terms at any time. When we make material changes, we will notify you by email or by posting a notice within the Service. Your continued use of the Service after the effective date of any updated Terms constitutes your acceptance of the revised Terms.

16. Termination

VABase may terminate or suspend your account and access to the Service immediately and without prior notice for any violation of these Terms or for any other reason at VABase's sole discretion. Upon termination, your right to use the Service ceases immediately. Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to intellectual property rights, disclaimers, limitations of liability, and dispute resolution.

17. Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

18. Entire Agreement

These Terms, together with the Privacy Policy and any additional terms applicable to specific features of the Service, constitute the entire agreement between you and VABase with respect to the Service and supersede all prior agreements, representations, and understandings.

19. Contact

For questions regarding these Terms, please contact:

United Lanes LLC DBA VA Base

legal@vabase.co